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Every organisation has two systems. The first one is documented. It includes policies, processes, job descriptions, reporting structures, performance reviews, values, and employee handbooks. The second system is rarely documented. It is the system people actually learn by working there. These are the unwritten rules of corporate life. You do not learn them during onboarding. You…
In the challenging landscape of modern workplaces, fostering a culture of ownership is key to unlocking the full potential of your team. When individuals feel a deep sense of accountability, magic happens – productivity soars, collaboration flourishes, and innovation becomes second nature. Over the course of my career, I’ve witnessed the evolution of teams, technologies,…
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